Susan is from Louisville, and her first experience working with individuals with disabilities was as an umpire for Special Olympics Softball. After graduating with a BA in Psychology, she worked as a case manager and customer service manager. Susan also has extensive experience as a community-based and residential direct support provider and supervisor. She loves thinking outside the box to connect each person to what is important to them in their community. Whether it's employment, volunteering, recreation, social groups, or hobbies, each person's wants and needs are different, and she believes their services should reflect this! Susan is also enthusiastic about disability rights advocacy, client-staff matching, and employee development.

When she’s not working, Susan loves her family, cats, crime shows, puzzles, and traveling.