Our Staff


Jason Keller, Psy.D., BCBA-D

Executive Director

Jason grew up in Louisville and started working in the field of developmental and intellectual disabilities in 1998. He has worked as a direct support professional, case manager, behavior specialist, and psychologist. He founded Heartfelt Solutions in 2011 to provide additional options for families. In addition to his role as Executive Director, Jason continues to provide behavior consulting, mental health counseling, and psychological evaluations. He is a board certified behavior analyst and a member of the National Register of Health Service Providers in Psychology, Kentucky Psychological Association and Tennessee Association for Behavior Analysis.

Jason holds a Doctorate of Psychology from Spalding University, Masters of Clinical Psychopharmacology from Fairleigh Dickinson University, Certificate in Applied Behavior Analysis from University of North Texas, Certificate in Integrated Primary Care from Fairleigh Dickinson University.

Jason enjoys spending time with his family, hiking, fishing, UofL football, hockey (Nashville Predators and Cincinnati Cyclones), theology and military history.

Megan Hunn M.S, BCBA, LBA

Clinical Director

Megan grew up in south central Kentucky and began working with children with intellectual and developmental disabilities in 2009. Her interest in community-based services sparked while providing services to adults and children as a person-centered coach and behavior support specialist. Over her career she has gained experience working with children, adolescents, and adults across a variety of settings including home, facility, community, and schools. Megan is very passionate about helping others and disseminating behavior analysis.

Megan graduated with a Bachelor of Science in Communication Disorders at Western Kentucky University. She earned her Masters in ABA (Applied Behavior Analysis) from Spalding University. Megan is a Board Certified Behavior Analyst and is licensed in the state of Kentucky.

Megan enjoys spending time with family and friends, playing sand volleyball, and caring for her dogs and cat.

Missy Hughes HFS

Missy Hughes

Director of Operations, Registered Behavior Technician (RBT)

Missy has over 15 years of experience working with individuals with developmental and intellectual disabilities. Her interest in the field, specifically in Applied Behavior Analysis (ABA), began while working at a psychiatric facility and grew as she began providing in home and community based ABA therapy as a behavior technician. Missy is passionate about empowering individuals and families through the coordination of quality, person centered services designed to meet their needs.

Outside of work she enjoys spending time with her family, cooking and reading.

Missy Hughes HFS

Susan Brown

Program Manager, Community Services

Susan is from Louisville, and her first experience working with individuals with disabilities was as an umpire for Special Olympics Softball. After graduating with a BA in Psychology, she worked as a case manager and customer service manager. Susan also has extensive experience as a community-based and residential direct support provider and supervisor. She loves thinking outside the box to connect each person to what is important to them in their community. Whether it's employment, volunteering, recreation, social groups, or hobbies, each person's wants and needs are different, and she believes their services should reflect this! Susan is also enthusiastic about disability rights advocacy, client-staff matching, and employee development.

When she’s not working, Susan loves her family, cats, crime shows, puzzles, and traveling.


  • Amy Porter, Clinical Supervisor, MS, BCBA, LBA
  • Taylor Cummins, Clinical Supervisor, M.Ed. BCBA, LBA
  • Robin Jones, Clinical Supervisor, MA, BCBA, LBA
  • Rachel Dobring, MA, BCBA
  • Samantha Shockley, MS, BCBA, LBA
  • Macey Demniak, M.Ed, BCBA, LBA
  • Susan McConnell, MA, BCBA, LBA
  • April Cardine, MA, Behavior Specialist
  • Laura Hurley, MA, Behavior Specialist
  • Tony Horn, MS, Behavior Specialist
  • Justin Bullock, MA, Behavior Specialist
  • Melody Sawyer, M.Ed, Behavior Specialist
  • Annie Brown, M.Ed, BCBA, LBA
  • Erin Christian, M.Ed, BCBA, LBA
  • Stevie Riedley, M.Ed, BCBA, LBA
  • Shannon Kenny Gelyon, M.Ed, LPA
  • Alethea Hayes, M.Ed, LPCA
  • Gia Bitonti, M.Ed, Behavior Specialist
  • Savannah Neace, M.Ed, BCBA, LBA
  • Rachel Terry, M.Ed, BCBA
  • Cheyanne Rush, M.Ed, BCBA, LBA
  • William Crabtree, M.S, LPA
  • Madison Jernigan, M.S, LPA
  • James Rush, MFP, Behavior Specialist
  • Monica Rhodes, M.S. Behavior Specialist
  • Jessica Elliott, MA, BCBA
  • Emily Ward, M.Ed, Behavior Specialist
  • Brittany Brand, M.Ed, BCBA, LBA
  • Haley Binkley, BCBA, LBA


  • Dylan Keller-RBT, DSP
  • Shianne Williams-RBT
  • Jarryn Jones-RBT
  • Michelle Jornigan-RBT
  • Ashley Kimble-RBT
  • Valeria Pabon-Behavior Technician
  • Lindsey Baines-McLaurine-DSP
  • Katelyn Hall-DSP
  • Sharon Vessels-DSP
  • Keri Duncan-DSP
  • Charles Craycroft-DSP
  • Rebecca Brown-DSP
  • Bill Talley-DSP
  • Tracey Hodgens-DSP
  • Ashley Carman-DSP
  • Chris Mills-DSP
  • Debbie Shoemaker-DSP
  • Charlene Mays-DSP
  • Alisia Spears-DSP
  • Lakesha McMillian-DSP
  • Shaunda Boye-DSP
  • Rylee Leis-DSP
  • Hailey Kerby-DSP


  • Charlie Keller
  • Karen Keller
  • Katelyn Wernz
  • Kelly Westhusing
  • Isaac Langdon
  • Amy Dane
  • Jessica Green
  • Brittany Reid